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Opinion in Economic Times, Edge Insights: Who's in charge in banking in the age of AI?

By Akhil Handa
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Opinion in Economic Times, Edge Insights: Who's in charge in banking in the age of AI?

In the piece, I argue that cookie-cutter governance will not work in the age of AI. Equally, the old idea that “humans are always responsible” is no longer sufficient when algorithms are actively shaping financial decisions. The future of banking accountability demands new frameworks that balance innovation with trust, and sector-specific guardrails that reflect the reality of AI-driven systems.

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Akhil Handa

Akhil Handa

Digital Banking Strategist

Global leader in AI-powered digital banking and internet scale platforms, shaping the future of financial services.